PRIVACY POLICY
Updated at February 21st, 2025
Scale Your Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Scale Your Agency.
This Privacy Policy applies to our website and its associated subdomains (collectively, our "Service") alongside our application, Scale Your Agency. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Definitions and Key Terms
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:
- Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information such as your language preference or login information.
- Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to ML Marketing LLC, (131 Continental Drive, Newark, Delaware, 19713), responsible for your information under this Privacy Policy.
- Country: The location where Scale Your Agency or its owners/founders are based, in this case, the United States.
- Customer: Refers to the company, organization, or person that signs up to use the Scale Your Agency Service to manage relationships with consumers or service users.
- Device: Any internet-connected device such as a phone, tablet, or computer that can be used to visit Scale Your Agency and use the services.
- IP Address: Every device connected to the internet is assigned a number known as an Internet Protocol (IP) address, often used to identify the location of a device.
- Personnel: Individuals employed by Scale Your Agency or contracted to perform a service on behalf of one of the parties.
- Personal Data: Any information that directly or indirectly allows for the identification of a natural person.
- Service: The service provided by Scale Your Agency as described in the relevant terms.
- Third-Party Service: Advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products/services we believe may interest you.
- Website: Scale Your Agency’s site, accessible at http://scaleyouragency.ai.
- You: A person or entity registered with Scale Your Agency to use the Services.
This Privacy Policy was created with Termify.
What Information Do We Collect?
We collect information when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.
- Name / Username
- Phone Numbers
- Email Addresses
Sharing of Information
We do not share, sell, rent, or trade your personal data with third parties for their marketing purposes or any other commercial use. Your data remains confidential and is used solely to enhance your experience with Scale Your Agency.
We will only share your personal data under the following circumstances:
- With Your Explicit Consent: We will only share your data when you have provided clear and affirmative consent.
- Service Providers & Partners: When necessary to provide services you have requested (e.g., payment processing, customer support), we may share data with trusted service providers that operate under strict confidentiality agreements.
- Legal Obligations: When required by law, regulatory authorities, or to protect our legal rights.
- Business Transfers: If we are involved in a business merger, acquisition, or asset sale, you will be notified and given the opportunity to opt out of any data transfer.
Your privacy is our priority, and we adhere to all applicable data protection laws to safeguard your information.
Additionally, we do not engage in third-party lead generation, affiliate marketing, or deceptive marketing practices. Any data sharing that violates Twilio's Forbidden Message Categories—such as debt collection, high-risk financial services, or other prohibited activities—will not be conducted under any circumstances.
Prohibited Use Cases
We do not support or engage in:
- High-risk financial services such as payday loans, short-term high-interest loans, cryptocurrency, or stock/investment platforms.
- Third-party lead generation, affiliate lending, or deceptive marketing.
- Debt collection, debt relief, or credit repair programs.
- "Get rich quick" schemes, deceptive work-from-home programs, or pyramid schemes.
- Illegal substances, including cannabis, CBD, Kratom, paraphernalia products, vape/e-cigarettes, or fireworks.
- Prescription drug offers that cannot be sold over the counter in the US or Canada.
- Gambling-related messaging, including sweepstakes, betting, or sports picks.
- S.H.A.F.T. categories: Sex, Hate, Alcohol, Firearms, Tobacco, or Vape products.
Any business that violates these categories will not be permitted to use our services for SMS or MMS messaging. We ensure compliance with Twilio’s A2P 10DLC system and other regional regulations.
How Do We Use the Information We Collect?
Information collected may be used for the following purposes:
- Personalizing user experience.
- Improving our website and customer service.
- Processing transactions.
- Administering contests, promotions, and surveys.
- Sending periodic emails.
How Do We Protect Your Information?
We implement various security measures to protect personal information. Data transmission occurs via Secure Socket Layer (SSL) technology, and sensitive information is stored in encrypted databases with restricted access. However, we cannot guarantee absolute security.
Your Consent
By using our website, registering an account, or making a purchase, you consent to this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. If changes significantly affect the use of personal information, we will notify users accordingly. Continued use of our services implies acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, please contact us:
